Excellent, as always. Second time staying here, first time with family and the experience was fantastic. Superb location, a short walk to the centre of town, convenient underground parking, ski room to dry boots and gear. Breakfast was lovely with a great deal of choice. Chromecast for the little one in the evening. Will definitely be staying here again.
Kash
فبراير 2025
Our recent stay at the AC Innsbruck Hotel was outstanding and exceeded our expectations. The staff's professionalism and hospitality were exceptional, with special mention to Deniz at reception who provided remarkable service. We were pleasantly surprised with an upgrade to a spacious room on the 14th floor, offering breathtaking views of both the city and mountains. The room itself was well-equipped with excellent soundproofing, efficient air conditioning, and good water pressure. The hotel's location proved perfect for exploring Innsbruck and its surroundings, just a 10-minute walk to the old town and well-connected to public transport (with a complimentary 7-day pass included in our stay). The breakfast buffet was a daily highlight, offering an impressive variety of high-quality foods and beverages. While the hotel offers convenient underground parking with direct access, do note it comes at an extra cost and spots cannot be reserved. Additional amenities include a sauna and gym, though we didn't get to try these during our stay.
Zeev
أكتوبر 2024
The staff were absolutely wonderful and really made our trip even more special. Everything was clean and the breakfast buffet was lovely - it had a lot of variety and options for tea, coffee, bread, cereals and all the usual western breakfast items. It was conveniently located between the train station and the old town. The mountain view room on the 12th floor was absolutely wonderful!! We stayed here just one day before the Easter holiday and it was very quiet. They had a steam bath and sauna opened from 4pm to 10pm; we didn't use it though. Slippers and bath robes available and can request for other amenities like toothbrush (very useful as I didnt bring any). Tea & coffee machine in room.
Slowpoke
أبريل 2025
Breakfast was delicious, variety was good, hot food wasn’t warm which was a shame. The staff were pleasant and helpful at reception and in the restaurant. Hotel is clean, great atmosphere and our room on the 14th floor was perfect with an amazing view over Innsbruck. Over all I’d recommend and stay again at this hotel. It’s walking distance to so much including the train station and the bus and tram stop is right out the front of the hotel.
Rosemary
ديسمبر 2024
The AC hotel is situated very close to the train station. It is only a few minutes by walk. The breakfast is very good and it consists of savoury and sweet items. The room was very clean and the hotel itself is very welcoming. We managed to visit all the places we planned by walk so it is quite central. The only landmark we could not go to by walk was Swarovski Crystal worlds which we reached by shuttle service offered at the train station. But the jewel of the hotel was Deniz, the guest relations manager at the hotel. He made our stay memorable by going above and beyond to ensure we had the best holiday possible. We will definitely stay at the AC Hotel when we visit Innsbruck again and hopefully we will be lucky to see Deniz again. Thank you for making our stay perfect.
Maronia
يناير 2025
It was my second time in your hotel - in general I always enjoyed very good location of the hotel, good parking and great view from the window. But what made my stay each time to a very pleasant and nice experience it was very professional approache of Mr. Deniz in the reception. He has really - I think - become to a "brand" of your hotel and has very significant contribution to the good mood, spirit and feeling of your guests in the reception. I would also mention and thank for the service of Mr. Lorenz at the breakfast, I perceive him as a "stille, verlaessliche Kraft" in your team.
Jana
ديسمبر 2024
I found the staff very friendly and helpful. The location of hotel very good. I loved the view of the mountains. The room was spacious and comfortable to sit in. I loved the fact they had an empty fridge so that I could keep my drinks etc cold.
Sandra
يونيو 2024
Location of the hotel is excellent - close to the city centre, accessible by car (car park below the hotel is available), great view of the mountains around the city. Nice staff, wide selection for breakfast, clean hotel.
Ildikó
يوليو 2024
Great location close to old town and the Christmas markets. Staff were very helpful and gave us great directions. We had tea in the afternoon before leaving in the lounge and it was very nice. Our room had great Mountainviews.
Eileen
ديسمبر 2023
This lovely hotel is located in the heart of Innsbruck! Couple of minutes walking to the Maria Theresien Street and Nordkette. Surrounded by lots of shops, cafes and restauraurants and even casino. Easy way out to the highway. Underground garage close to the hotel with reasonable prices. The rooms was very spacious and perfectly clean. we were upgrated to the 12 floor with the fantastic view on the town. The breakfast was very good with reach choice for every taste, including vegans. The staff is perfect, super nice and helpful. The hotel has gym and spa, but we handn't enjoy it. Super recommended, we'll definetly be back. Enjoy!
Elena
أبريل 2024